The book has been writtenkeeping in mind the training requirements of those involved in the business ofcredit cards. It provides a detailed account of the running of a credit cardbusiness, right from the production of the card to its selling, the caveatsthat need to be followed, the global framework governing the payment systems,etc . It covers the following topics:
Overview of credit cards Credit card organisation Credit card process Back-end operation Recovery and follow-up Cross selling EMV: Global framework for smart card payments
This is the second book inthe â€™Know Your Bankingâ€™ series launched by the IIBF. It would be useful toDirect Selling Agents/Direct Marketing Agents who are involved in the businessof credit cards as well as those working in the credit card division of banks.